Question 1

Q1   Do I need to provide water and electricity?

Accepted Answer

A1  We provide all the power and water that we'll need. In fact, we use deionized water to provide the best results with a spot-free rinse.

Question 2

Q2   How long does a detailing session take?

Accepted Answer

A2  Duration depends on the level of service requested, and ranges from less than an hour for a premium exterior detail on a small vehicle to several hours for a deluxe detail of both the interior and exterior on a large vehicle. Your service consultant will advise you how much time to budget when calling to schedule a service, and approximate times are provided for each service when booking through the website.

Question 3

Q3   What should the customer do before I arrive?

Accepted Answer

A3   Remove all personal belongings, trash, and child car seats to save time and ensure a thorough cleaning.

Question 4

Q4   How do I price my services?

Accepted Answer

A4   We offer competitive prices that reflect the high quality of our service. Prices factor in the size and condition of the vehicle. Keep in mind that excessive pet hair, mud, dried stains, etc, will require more work and increase the cost. A variety of packages are available to increase your value, and we offer discounts for cash payment and military/first responders. Be on the lookout for seasonal sales too!

Question 5

Q5   Do you need a garage or covering?

Accepted Answer

A5   While not required, having shade available will help prevent streaks caused by rapid drying of products from direct sunlight.

Question 6

Q6   What happens in the event of adverse weather or other conditions?

Accepted Answer

A6  In the event of rain, high winds, or other adverse conditions, the service will be rescheduled at no extra cost to the customer. If adequate shelter is available, that may enable service delivery.

Question 7

Q7   How often should a car be detailed?

Accepted Answer

A7   For typical daily commuting, a full detail, including interior and exterior, is recommended every 3 to 6 months. This will help ensure consistent, lasting and high quality results.

Question 8

Q8   Are your products safe for the vehicle?

Accepted Answer

A8   We use industry-leading, professional-grade, non-toxic, pH-balanced products that safely and effectively clean your car.

Question 9

Q9   Do I need to be present during the service?

Accepted Answer

A9   No. Most customers arrange for access to the vehicle (such as leaving it unlocked in a driveway or providing keys) and return once the job is finished. We will provide you with an estimated completion time and let you know via text when the job is finished.

Question 10

Q10   Do you carry insurance?

Accepted Answer

A10   Absolutely. General liability insurance is necessary to protect against potential damage to a client's vehicle, such as scratches or water damage to electronics.

Frequently Asked Questions

Q1 Do I need to provide water and electricity?

Q2 How long does a detailing session take?

Q3 What should the customer do before I arrive?

Q4 How do I price my services?

Q5 Do you need a garage or covering?

Q6 What happens in the event of adverse weather or other conditions?

Q7 How often should a car be detailed?

Q8 Are your products safe for the vehicle?

Q9 Do I need to be present during the service?

Q10 Do you carry insurance?